Terms of service

1. Definitions

“Service” means the Wurxa websites, applications and APIs. “Customer”, “you” means the business or person using the Service. “Customer Data” means data you submit to or generate in the Service, including data about your staff. “WebWurx”, “we”, “us” means the operator of Wurxa.

2. The Service & accounts

We grant you a non-exclusive, non-transferable right to access and use the Service during your subscription, subject to these Terms. You are responsible for your account, for keeping credentials secure, and for the activity of users in your workspace.

3. Trials, plans & billing

• Every new signup may start on a time-limited full-feature trial. If not upgraded, it converts to the permanent Free tier (subject to its limits) with no data loss.
• Paid plans are billed in advance on the cycle you choose (monthly or yearly). Yearly may be billed as ten of twelve months.
• Subscriptions are processed and billed in USD by Paddle, our payment provider and merchant of record. Paddle’s terms apply to the payment transaction.
• Fees are non-refundable except where required by law. Plan prices may change; we will give reasonable notice and changes apply from your next billing cycle.
• You may cancel at any time; access continues until the end of the paid period.

4. Acceptable use

You agree not to: misuse or disrupt the Service; attempt to gain unauthorised access; reverse engineer except as permitted by law; resell the Service without authorisation; upload unlawful content or malware; or use the Service to violate the rights of others or any applicable law.

5. Customer Data & ownership

As between the parties, you own your Customer Data. You grant us the limited rights needed to host, process and deliver the Service to you, and to provide support and security. We process Customer Data in line with our Privacy Policy and your instructions.

6. Your responsibilities & compliance

You are responsible for the accuracy and legality of your Customer Data and for complying with the laws that apply to you, including UAE labour law, data-protection law, and any employee notices or consents required to process staff data (including attendance and document data) through Wurxa. Wurxa is a software tool, not a substitute for professional legal, tax, accounting or payroll advice.

7. Intellectual property

The Service, including its software, design and content (excluding Customer Data), is owned by WebWurx and its licensors and is protected by intellectual-property laws. These Terms grant you no rights in the Service other than the right to use it as described.

8. Third-party services

The Service may integrate with third-party products (for example biometric devices, payment processing, and analytics). Your use of those products is governed by their own terms, and we are not responsible for them.

9. Availability

We work to keep the Service available and reliable but do not guarantee uninterrupted operation. We may perform maintenance and may modify or discontinue features, giving reasonable notice of material changes where practical.

10. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Computed outputs (such as overtime, gratuity, or WPS files) are tools to assist you and must be reviewed before reliance.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or loss of profits, revenue or data. Our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve months before the event giving rise to the claim.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or use the Service unlawfully. On termination, your right to use the Service ends; we will make Customer Data available for export for a reasonable period and then delete it, subject to legal retention requirements.

13. Governing law

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the competent courts of Dubai will have jurisdiction, without prejudice to any mandatory consumer protections that apply to you.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by notice within the Service. Continued use after changes take effect constitutes acceptance.

15. Contact

Questions: hello@wurxa.com · WebWurx, Dubai, United Arab Emirates · webwurx.tech.